PRIVACY POLICY
Archaeological Site of Delphi Audio Guide
Last Updated: January 31, 2026
1. INTRODUCTION
This Privacy Policy explains how the Archaeological Site of Delphi Audio Guide ("we," "our," or "the App") collects, uses, and protects your information when you use our mobile application.
We are committed to protecting your privacy and ensuring you have a positive experience using our App. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. DATA CONTROLLER
For the purposes of UK data protection law, the data controller is:
Apollo Explorer
Email: info@apollo-explorer.com
Address: 33 Alemeda place, London, E3 2WB, UK
3. INFORMATION WE COLLECT
3.1 Information You Provide
- Purchase information: When you purchase the tour, payment is processed through Apple's App Store. We do not directly collect or store your payment information.
- Account information: If you create an account, we may collect your email address and username.
- Support correspondence: If you contact us for support, we collect the information you provide.
3.2 Automatically Collected Information
- Device Information: Device type, operating system version, unique device identifiers
- Usage Data: Features used, time spent on each tour stop, audio playback data
3.3 Information We Do NOT Collect
- We do not collect personal identification documents
- We do not access your contacts, photos, or other personal files
- We do not collect sensitive personal information (special category data)
4. LEGAL BASIS FOR PROCESSING
Under UK GDPR, we process your personal data on the following legal bases:
- Contract: To provide the tour service you purchased
- Legitimate Interests: To improve our service and ensure security
- Legal Obligation: To comply with UK laws and regulations
5. HOW WE USE YOUR INFORMATION
We use the collected information to:
- Provide and maintain the audio guide service
- Improve user experience and app functionality
- Analyze usage patterns to enhance our tour content
- Provide customer support
- Comply with legal obligations
6. DATA SHARING AND DISCLOSURE
We do not sell, rent, or trade your personal information.
We may share data with:
- Apple Inc.: Through the App Store for payment processing and app distribution
- Analytics Services: Anonymized usage data to improve the app (if applicable)
- Legal Requirements: When required by UK law, court order, or to protect our legal rights
- Service Providers: Third-party processors who assist in operating the app (under strict data protection agreements)
7. INTERNATIONAL DATA TRANSFERS
Some of our service providers (e.g., Apple Inc.) may be located outside the UK and European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the UK authorities
- Adequacy decisions by the UK Government
- Other lawful transfer mechanisms
8. ARTIFICIAL INTELLIGENCE (AI) FEATURES
Some versions or features of our App may utilize Artificial Intelligence (AI) technologies provided by third-party services (such as Google Gemini, OpenAI, or Apple Intelligence) to process user inputs, including images or text.
If you use features that involve AI processing:
- Your inputs (such as photos or text) are sent securely to these third-party AI providers solely for the purpose of providing the requested feature (e.g., image identification or content generation).
- We do not use your personal inputs to train our own AI models.
- We ensure that our third-party AI providers are restricted from using your data to train their models, or we configure our API usage such that your data is excluded from their training datasets, in accordance with their enterprise privacy terms.
- Data sent to AI providers is processed ephemerally or retained only as long as necessary to return the result, after which it is discarded.
If the specific app you are using does not contain AI features, this section does not apply to you.
9. DATA STORAGE AND SECURITY
- Tour content (audio, images, transcripts) is stored locally on your device after download
- We implement appropriate technical and organisational security measures to protect your data
- Data transmission uses encrypted connections (HTTPS)
- We retain personal data only for as long as necessary:
- Usage data: Up to 12 months for analytical purposes
- Account data: Until you request deletion or close your account
- Legal records: As required by UK law
10. CHILDREN'S PRIVACY
The App is suitable for all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided personal information without your consent, please contact us immediately.
11. YOUR RIGHTS UNDER UK GDPR
You have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Where processing is based on consent (such as location services)
- Rights Related to Automated Decision-Making: We do not use automated decision-making
Note: We do not send marketing communications or operate any subscription services.
12. COMPLAINTS
If you believe we have not handled your data properly, you have the right to lodge a complaint with the UK's supervisory authority:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
13. THIRD-PARTY SERVICES
The App may contain links to third-party websites or services (e.g., historical resources about Delphi). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
14. COOKIES AND SIMILAR TECHNOLOGIES
The App does not use cookies. However, we may use similar technologies for analytics purposes. You can control these through your device settings.
15. DATA RETENTION
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by UK law.
When data is no longer needed, we will securely delete or anonymize it.
17. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted within the App with an updated "Last Updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.
18. ACCESSIBILITY
If you need this Privacy Policy in an alternative format (e.g., large print, audio), please contact us.
19. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your data protection rights:
Email: info@apollo-explorer.com
We aim to respond to all requests within one month, as required by UK GDPR.
20. CONSENT
By using the Archaeological Site of Delphi Audio Guide, you acknowledge that you have read and understood this Privacy Policy. For processing that requires consent (such as location services), you will be asked to provide explicit consent through the App.
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This Privacy Policy is designed to comply with UK data protection law. If you are located outside the UK, additional rights may apply under your local laws.